Why We Offer Free Shipping (and Always Will!)

At Paworable, we believe that treating your pet shouldn’t come with hidden costs. That’s why we offer free UK shipping on all orders—no minimum spend, no surprises.

We’re pet parents too, and we know how frustrating high delivery fees can be. So instead of adding extra charges at checkout, we’ve built shipping into our service—so you can focus on what matters: finding the perfect treat, toy, or accessory for your furry best friend.

Because shopping for your pet should feel just as good as spoiling them. 🐾

Customer service

At Paworable, customer service isn't just a department — it's the heart of everything we do. From the moment you visit our store to long after your purchase, we're here to make your experience smooth, personal, and stress-free.

We respond quickly, solve issues with care, and treat every customer like family. Whether you have a question, need help with an order, or just want advice, we’re always happy to assist — no bots, no scripts, just real people who care.

Your satisfaction means everything to us, and we go the extra mile to make sure you’re 100% happy with your experience.

Secure payment

Shopping with us is not only easy — it’s secure. We use industry-standard encryption and trusted payment gateways to protect your personal information at every step.

Whether you're paying with a credit card, PayPal, or other digital methods, your transaction is fully encrypted and processed through secure, PCI-compliant platforms. We never store your payment details, and your privacy is always our priority.

You can shop with total confidence, knowing your data and your purchase are protected.