About Us

Welcome to Paworable – where pets come first, and their humans come a close second.

We’re not just another pet supply store. We’re a passionate, pet-loving team on a mission to elevate the lives of furry, feathered, and finned companions everywhere. Whether you’re a devoted dog parent, a cat cuddler, a bird buddy, or a reptile wrangler — you’ve found your people.

Why We’re Different (and Better)

At Paworable , we obsess over quality. Every product we carry is handpicked, tested, and trusted. From premium pet foods and eco-friendly toys to grooming tools that actually work, we only sell what we’d use with our own beloved animals.

We’ve built partnerships with top brands, independent makers, and innovative creators to bring you a curated collection that’s as unique as your pet. No cheap fillers. No one-size-fits-all. Just the best, for the best.

Driven by Love, Backed by Experience

Our team is made up of lifelong pet owners, vet techs, trainers, and animal advocates. We know that your pet isn’t just part of your life—they are family. That’s why we go above and beyond to provide not just products, but real support, expert advice, and next-level customer service.

Need help choosing the right food? Got a question about your pup’s picky habits? Just want to show off your cat’s new hoodie? We’re here for all of it.

More Than a Store

Paworable is a community. A place where animal lovers connect, share stories, and discover the best ways to care for their companions. We give back to local shelters, support rescue initiatives, and advocate for responsible pet ownership. When you shop with us, you’re not just treating your pet—you’re helping others too.

Join the Pack

We’re proud of what we’ve built, and even prouder to serve incredible pet parents like you. Thanks for choosing Paworable —where every tail wag, purr, and happy squeak matters.

Why We Offer Free Shipping (and Always Will!)

At Paworable, we believe that treating your pet shouldn’t come with hidden costs. That’s why we offer free UK shipping on all orders—no minimum spend, no surprises.

We’re pet parents too, and we know how frustrating high delivery fees can be. So instead of adding extra charges at checkout, we’ve built shipping into our service—so you can focus on what matters: finding the perfect treat, toy, or accessory for your furry best friend.

Because shopping for your pet should feel just as good as spoiling them. 🐾

Customer service

At Paworable, customer service isn't just a department — it's the heart of everything we do. From the moment you visit our store to long after your purchase, we're here to make your experience smooth, personal, and stress-free.

We respond quickly, solve issues with care, and treat every customer like family. Whether you have a question, need help with an order, or just want advice, we’re always happy to assist — no bots, no scripts, just real people who care.

Your satisfaction means everything to us, and we go the extra mile to make sure you’re 100% happy with your experience.

Secure payment

Shopping with us is not only easy — it’s secure. We use industry-standard encryption and trusted payment gateways to protect your personal information at every step.

Whether you're paying with a credit card, PayPal, or other digital methods, your transaction is fully encrypted and processed through secure, PCI-compliant platforms. We never store your payment details, and your privacy is always our priority.

You can shop with total confidence, knowing your data and your purchase are protected.